The default maximum SAN storage for a Cloud IBR recovery account at PhoenixNAP is 25TB.
Follow these steps if your environment requires more than 25TB of recovery storage:
- Increase your PhoenixNAP BMC quota by logging in to the BMC portal with the email address you used to register for Cloud IBR.
- Choose Forgot Password if you’ve never logged in before. Use the primary email address you used to register for Cloud IBR.
- Click on your initials at the top right and click Request Quota Increase button from the drop down menu.
- To prevent Quota email warnings from PhoenixNAP, request to increase your quota to 2x more than you require.
- Once you receive confirmation from PhoenixNAP that your BMC storage quota was increased, open a support ticket with Cloud IBR to have your Storage Requirement increased in the portal to half of what you increased your quota to.