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BRaaS
Pricing
- DR Calculator
Partners
About
Resources
- Blog & News
- Demos
- Documents
- Webinars
Knowledge Base
Book A Demo
Try It For Free

Try It For Free

General Overview

What level of support is provided with Cloud IBR?
Does Cloud IBR help me qualify for industry/cybersecurity certifications and insurance or customer requirements?
What is the refund/cancellation policy?
How long till after I sign up, will I receive the service?
What does Cloud IBR SaaS for Disaster Recovery do?

System Requirements & Compatibility

What Veeam license do I need to backup direct to object storage or enable Scale-Out-Backup-Repository (SOBR) offloads?
Do you support recovery of servers synced to Object Storage from a Synology Network Attached Storage (NAS) appliance using Synology Cloud Sync?
What is the maximum size environment Cloud IBR can recover?
Do not enable double encryption for backups sent to a Scale-Out-Backup-Repository (SOBR)
What type of servers does Cloud IBR support?
What are the minimum system requirements?

Networking & Configuration

How do I increase Recovery Storage at PhoenixNAP above 25TB?
Modify Cloud IBR firewall rules
Enable Outbound Internet for your Recovered Servers
How much will I be charged by PhoenixNAP in addition to Cloud IBR?

Object Storage & Cloud Integration

Error Adding Object Storage Repository
How do I configure Cloud IBR to work with Wasabi?
What is Wasabi?
What is Backblaze B2?

Recovery Process

How do I exclude a server from the recovery?
How many public IP addresses are available at time of recovery?
What do the Mounted, Migrated and Stopped statuses mean on the Recovery Overview report?
Why do some servers fail to recover and others work?
No servers restored from repository with Automatic Bucket Creation enabled
How do I access a restored environment?
How long can I keep my restored environment online?
How long does it take to restore my environment?
What happens if data is missing from my recovery environment?

Failback & Post-Recovery

How do I failback to my production environment after a recovery with Cloud IBR?
How do I move my systems back to production, after performing a recovery?
How do I backup my systems, after performing a recovery?

Updated on April 15, 2025

How long till after I sign up, will I receive the service?

You can begin using the service for recovery, immediately upon signing up.

What is the refund/cancellation policy?What does Cloud IBR SaaS for Disaster Recovery do?

(888) 646-1555
1000 Woodbury Road Suite 104
Woodbury, NY 11797

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