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Disaster Recovery
Pricing
- DR Calculator
Partners
About
Resources
- Blog & News
- Demos
- Webinars
- Videos
- Documents
Knowledge Base
Book A Demo
Try It For Free

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General Overview

What does Cloud IBR SaaS for Disaster Recovery do?
How long till after I sign up, will I receive the service?
What is the refund/cancellation policy?
Does Cloud IBR help me qualify for industry/cybersecurity certifications and insurance or customer requirements?
What level of support is provided with Cloud IBR?
What are the hardware specs of the Bare Metal Cloud servers in Google?
How do I add/remove Cloud IBR administrators?
Best Practices for Veeam Backups
PhoenixNAP Billing

System Requirements & Compatibility

What are the minimum system requirements?
What type of servers does Cloud IBR support?
No servers restored from Scale-Out-Backup-Repository (SOBR) with double encryption enabled
What is the maximum size environment Cloud IBR can recover?
Do you support recovery of servers synced to Object Storage from a Synology Network Attached Storage (NAS) appliance using Synology Cloud Sync?
What Veeam license do I need to backup direct to object storage or enable Scale-Out-Backup-Repository (SOBR) offloads?

Networking & Configuration

How much will I be charged by PhoenixNAP in addition to Cloud IBR?
Enable Outbound Internet for your Recovered Servers
Modify Cloud IBR firewall rules
The request for a X GB Network Storage failed because it exceeds your Network Storage quota. Please request a quota increase to complete this action.
What are the hardware specs of the Bare Metal Cloud servers in Google?

Object Storage & Cloud Integration

What is Backblaze B2?
What is Wasabi?
How do I configure Cloud IBR to work with Wasabi?
Error Adding Object Storage Repository

Recovery Process and Troubleshooting

What happens if data is missing from my recovery environment?
How long does it take to restore my environment?
How long can I keep my restored environment online?
How do I access a restored environment?
No servers restored from repository with Automatic Bucket Creation enabled
Why do some servers fail to recover and others work?
What do the Mounted, Migrated and Stopped statuses mean on the Recovery Overview report?
How many public IP addresses are available at time of recovery?
How do I exclude a server from the recovery?
How many servers can I recover with Cloud IBR?
How Can I Access the Veeam Server, ESXi Host(s), or Firewall?
Long recovery time for Veeam Agent Based backups and Hyper-V restores
Migration_Failed for some recoveries

Failback & Post-Recovery

How do I backup my systems, after performing a recovery?
How do I move my systems back to production, after performing a recovery?
How do I failback to my production environment after a recovery with Cloud IBR?

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Knowledge Base
Networking & Configuration

Networking & Configuration

What are the hardware specs of the Bare Metal Cloud servers in Google?
The request for a X GB Network Storage failed because it exceeds your Network Storage quota. Please request a quota increase to complete this action.
Modify Cloud IBR firewall rules
Enable Outbound Internet for your Recovered Servers
How much will I be charged by PhoenixNAP in addition to Cloud IBR?

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